Careers at
bpm'online

Are you a talented, result-oriented individual who can think outside the box, providing fresh ideas and innovations?

Bpm'online offers a captivating opportunity to be a part of a global team of professionals in customer relationship management technologies. With an ever-growing partner network, bpm'online is presented in more than 35 countries around the world, providing its exceptional cutting-edge solution to more than 5000 companies.

Working with bpm'online:

  • Promoting cutting-edge BPM + CRM technologies in the UK and around the world.
  • Helping global companies deliver best possible customer service to their clients.
  • Being a part of result-oriented, open-minded and highly professional team.
  • Introducing positive new ideas and sharing skills with your colleagues.
  • Driving innovation on a daily basis.

Working with bpm'online is a rewarding opportunity that brings technologies of tomorrow into today’s market. Please see below our current open positions and contact our HR team.

Inside Sales Representative/Lead Development Representative

Bpm’online, Boston

We are expanding our presence within US and currently looking to fill a position of Inside Sales Representative/Lead Development Representative in bpm’online’s Boston office.

The Inside Sales Representative will reach business targets through excellent telephone
sales and communications skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role.

Responsibilities

  • Cold-call prospects that are generated by external sources of lead.
  • Identify decision makers within targeted leads to begin sales process.
  • Penetrate all targeted accounts and radiate sales from within client base.
  • Collaborate with Business Development Director and Account Managers to determine necessary strategic sales approaches.
  • Create and deliver qualified opportunities to Account Managers.
  • Maintain and expand the company’s database of prospects.
  • Enter new customer data and update changes to existing accounts in the CRM.
  • Handle inbound, unsolicited prospect calls and convert them into sales.

Requirements

  • University or college degree in Computer Science, Marketing, or an
    acceptable combination of education and experience.
  • 2 to 3 years of direct work experience in a sales or telesales.
  • Solid experience in opportunity qualification, pre-call planning, call control,
    account development, and time management.
  • Success in qualifying opportunities involving multiple key decision makers.
  • Strong knowledge of sales principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Excellent listening skills.
  • Strong written communication skills.
  • Self motivated, with high energy and an engaging level of enthusiasm.
  • High level of integrity and work ethic.
  • Experience with CRM software.

Compensation and measures of performance

  • Annual base salary
  • Bonuses based on personal performance Job Type: Full-time