Careers at
bpm'online

Are you a talented, result-oriented individual who can think outside the box, providing fresh ideas and innovations?

Bpm'online offers a captivating opportunity to be a part of a global team of professionals in customer relationship management technologies. With an ever-growing partner network, bpm'online is presented in more than 35 countries around the world, providing its exceptional cutting-edge solution to more than 6000 companies.

Working with bpm'online:

  • Promoting cutting-edge BPM + CRM technologies in the UK, USA and around the world.
  • Helping global companies deliver best possible customer service to their clients.
  • Being a part of result-oriented, open-minded and highly professional team.
  • Introducing positive new ideas and sharing skills with your colleagues.
  • Driving innovation on a daily basis.

Working with bpm'online is a rewarding opportunity that brings technologies of tomorrow into today’s market. Please see below our current open positions and contact our HR team.

Account Executive

Bpm'online – Boston, MA

Bpm’online, a world-class provider of process-driven CRM solutions, is looking for an Account Executive to push forward sales operations in the US market, building on the solid accomplishments of the company in Europe. The successful Account Executive at bpm’online is a high-energy hunter focused on building productive relationships at top levels of industry enterprises. He or she is motivated by developing a portfolio of new accounts while ultimately driving the adoption of bpm’online technologies throughout the enterprise. He or she must be a strategic thinker with exceptional prospecting skills, goal-driven and a well-defined selling process.

Reasons to join bpm’online:

  • A well-established European business rapidly expanding to the North American market, which gives an enormous opportunity for career advancement. Grow with us!
  • Top-notch products with distinguished competitive differentiators. You’ll love what you sell!
  • An opportunity to work directly with the company’s seasoned top executives. Learn from the best!

Responsibilities:

  • Generate, develop, and close new business in a defined sector.
  • Accurately forecast and close large accounts to exceed client acquisition goals.
  • Develop and deliver sales presentations and demonstrations.
  • Choreograph and conduct on-site assessments of potential clients’ needs and requirements.
  • Propose appropriate software application based on the prospect’s pain points.
  • Travel to meetings with potential clients.
  • Develop, direct and manage prospecting strategy to secure C and VP level meetings.

Desired Skills and Experience:

  • At least 4-year degree required, preferably in Business field.
  • Successful background in complex, executive-level sales processes.
  • 5+ years in enterprise software sales.
  • Strong knowledge of sales principles, methods, practices, and techniques.
  • Exceptional verbal communication and presentation skills.
  • Strong written communication skills.
  • Experience at delivering convincing arguments to an executive audience.
  • Experience with CRM software strongly preferred.

Inside Sales/Lead Development Representative

Bpm’online, a world-class provider of process-driven CRM solutions, is looking for an Inside Sales/Lead Development Representative.

Reasons to join bpm'online:

  • A well-established European business rapidly expanding to the North American market, which gives an enormous opportunity for career advancement. Grow with us!
  • Top-notch products with distinguished competitive differentiators. You’ll love what you sell!
  • An opportunity to work directly with the company’s seasoned top executives. Learn from the best!

Responsibilities:

  • Call prospects that are generated by multi-channel sources.
  • Prosecute contacts and leads generated by targeted marketing campaigns.
  • Identify decision makers within targeted accountss to begin sales process.
  • Penetrate all targeted accounts and radiate sales from within client base.
  • Collaborate with Business Development Director and Sales Executive to determine necessary strategic sales approaches.
  • Create and deliver qualified opportunities to Sales Executives.
  • Maintain and expand the company’s database of prospects.
  • Consistently enter new customer data and update activities and status changes to existing accounts in the Bpm’online CRM.
  • Handle inbound, unsolicited prospect calls and convert them into sales.

Desired Skills and Experience:

  • University or college degree or an acceptable combination of education and experience.
  • 2 to 3 years of direct work experience in a sales or telesales.
  • Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
  • Success in qualifying opportunities involving multiple key decision makers.
  • Strong knowledge of sales principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Excellent listening skills.
  • Strong written communication skills.
  • Self motivated, with high energy and an engaging level of enthusiasm.
  • High level of integrity and work ethic.
  • Experience with CRM software strongly preferred.

Office Manager

Bpm'online – Boston, MA

Bpm’online, a world-class provider of process-driven CRM solutions, is looking for an Office Manager.

Reasons to join bpm'online:

  • A well-established European business rapidly expanding to the North American market, which gives an enormous opportunity for career advancement. Grow with us!
  • Top-notch products with distinguished competitive differentiators. You’ll love what you sell!
  • An opportunity to work directly with the company’s seasoned top executives. Learn from the best!

Responsibilities:

  • General clerical, administrative and secretarial responsibilities and tasks.
  • Coordinate office activities and procedures to ensure maximum efficiency.
  • Assist in recruiting and hiring process.
  • Establish and monitor procedures for record keeping.
  • Ensure security, integrity and confidentiality of documents and information.
  • Design and implement office policies and procedures.
  • Oversee adherence to office policies and procedures.
  • Analyse and monitor internal processes.
  • Prepare operational reports and schedules to ensure efficiency.
  • Coordinate schedules, appointments and bookings.
  • Monitor and maintain office supplies inventory.
  • Review and approve office supply acquisitions.
  • Handle customer inquiries and complaints.
  • Facilitate the acquisition of approved office equipment.
  • Assist with staff and Marketing travel and logistics.
  • Coordinate security access for and receive visitors.
  • Answer general corporate phone line.
  • Manage internal staff relations.

Desired Skills and Experience:

  • Business degree or equivalent.
  • 1 year+ of relevant experience.
  • Knowledge of accounting, data and administrative management practices and procedures.
  • Knowledge of clerical practices and procedures.
  • Knowledge of human resources management practices and procedures.
  • Knowledge of business and management principles.
  • Computer skills and knowledge of office software packages.
  • Communication skills.
  • Problem analysis and assessment.
  • Planning and organizing.
  • Work and time management.
  • Attention to detail and high level of accuracy.
  • Delegation of authority and responsibility.
  • Information gathering and monitoring.
  • Teamwork and collaboration.