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BPMonline, a global provider of the award winning process-driven CRM solutions, is proud to announce that Gartner, the world's leading information technology research and advisory company, has listed BPMonline in The Gartner CRM Vendor Guide, 2013, published December 4, 2012.
The key goal of the annual Gartner CRM Vendor Guide is to help organizations and IT leaders identify key CRM vendors and select the technology that meets their needs in full. The areas covered in The Gartner CRM Vendor Guide, 2013 span sales, e-commerce, marketing and customer service, and provide a detailed view of operational, social, analytical and mobile functionality.
BPMonline solutions include extensive feature set of a comprehensive sales force automation and customer service application: account & contact management, business process management, sales force automation, contact centre with the multichannel support, social media integration, marketing management, service management, advanced search tools, proactive automated alerts, reporting and analytics and many more.
BPMonline is proud that its solutions are recognized by Gartner.