The Forrester Wave™:
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All products that are built on the bpm'online platform are available in both On-Demand (SaaS) and On-Site models.
Depending on the company’s policy you can choose one of the following deployment options:
|user access via web interface to the system hosted on the servers of the certified service provider*.||using the application hosted on the in-house servers of the company (user access via web interface).|
|Benefits of on-demand
||Benefits of on-site
* Highly reliable datacenters provide access to bpm'online CRM round the clock.
The subscription for bpm'online CRM on-demand (using the application hosted on the servers of the certified data center) includes:
The cost bpm'online CRM on-site (using the application hosted on the servers of the client) supposes onetime payment and includes:
*The purchase of maintenance services for the next years of bpm'online CRM usage is required and billed additionally on a yearly basis.
The cost of bpm'online CRM on-site doesn’t include technical support package.