The Forrester Wave™:
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Recent years have shaped the economic landscape dramatically. Battle for customers has become tougher, complexity of business models has increased, and the amount of information produced has increased significantly. These circumstances bring companies to business process optimization and automation of CRM workflow.
Perfectly aligned processes may become the most powerful competitive advantage of a company. Current technology enables companies to simplify communications and boost overall productivity.
Management at all levels realizes the necessity of efficient business processes management. Because of this they strive to implement the process-focused approach. The approach is grounded on creating a model that removes duplicated actions and is considered to be optimal. This way your company can meet customer expectations with less time and money.
To bring the company to the next stage, nimble executives must solve the following problems:
Profound expertise and successful experience of business process software implementation enables bpm'online to develop a methodology that enables business process improvement in companies of any size. By automating key business processes and implementing a process-focused approach you reduce operational mistakes, eliminate duplicated activities and accelerate time-consuming activities.