Bpm’online provides First Home Key with the key to effective process management
First Home Key provides a range of real estate solutions to New York citizens, guiding them through all the stages of becoming homeowners. Any estate-related financial service, be it a loan management, a mortgage credit preparation, or a property purchase is efficiently managed by the company for great customer experience.
First Home Key has always been taking pride in being a true customer advocate delivering its services at a high level. However, the diversity of company’s services and complexity of customer interactions required more integral approach to company’s data and business process management.
The company chose bpm’online sales to ensure cohesive customer journey across all company’s departments. Apart from that, the platform functionality has been extended by integration of the connectors RingCentral Telephony by Webitel and Agovo’s Adobe Sign, first-rate e-sign solution.
First Home Key shares its business success story in the following case study by bpm’online: click here.
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