Ensuring a seamless transition from a legacy system to a new SFA solution
Today, many organizations are put-off from moving their cumbersome legacy system to next-gen cloud SFA solutions because the process is considered to be complex, time-consuming and costly. Implementing a new sales software is a very significant decision. To ensure a seamless transition, it is important to consider several crucial aspects. First, take into consideration who will be using the new SFA software, and how the switch will affect their current business operations. It is essential to ensure high user-adoption rates among the sales reps. If the sales reps do not like the way the system operates or it does not help them with their routine tasks, then it is most likely that they'll never use the new SFA solution. Second, review what features a new SFA software should have and what features sales reps actually use because 43% of sales reps report that they use less than half of the SFA system features.
At the same time, a recent study shows that deploying an intelligent process-driven SFA software increases deal closure by 30%; reduces sales cycle by 18% and increases revenue by 41%.
Therefore, it is recommended to develop an action-plan that is based on industry best practices to ensure a seamless transition to a new SFA solution. We have dedicated an entire eBook that outlines the core aspects of the transition from a legacy system to a new SFA solution and the action-plan for businesses to follow.