Sprig maximizes the effectiveness of their process automation with bpm’online
Located in the Silicon Valley, Sprig is an electrical contractor specializing in design-build services for electrical, low voltage, controls, fire & life safety, and energy solution systems. Sprig was founded in 1970 with a commitment to exceed expectations in customer satisfaction, craftsmanship and safety. Ranked 30th in the U.S. by EC&M and 7th in the state of California by Engineering-News-Record for 2018, Sprig continuously provides their customers with a partnership that brings value and success to all stakeholders.
Having outgrown its homegrown, cumbersome system, Sprig sought a solution that did not just provide CRM capabilities, but also a business process management platform to optimize and automate company operations. “The functionality of the business process management platform has brought us the most value. Bpm’online’s software solution puts the power of the system into our own hands and has delivered it to us in such a way that it is intuitive and well-structured.” – Mark Headley, Systems Development Manager.
As an electrical contractor, Sprig has a very complex process structure. With bpm’online, however, Sprig was able to build extremely complex workflows and customize the look and feel of the interface while paying close attention to their sales cycle process.
To learn more about Sprig’s journey with bpm’online, watch the video:
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