BPM Software & Case Management

Automate any internal processes – from document approval to collaboration on complex projects involving multiple teams. Bpm’online provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of bpm’online’s process designer and process library to accelerate results and achieve desired business outcomes faster. Keep track of any process execution metrics identifying and eliminating bottlenecks in your processes with easy-to-use tools for process monitoring and analytics.

Bpm’online’s intelligent business process software enables its users to take advantage of Dynamic Case Management (DCM) to more flexibly manage unstructured processes. Dynamically select the best path and set of activities to achieve more successful, optimized outcomes with DCM’s adaptable, context-based patterns. With no technical background, easily manage cases with drag-n-drop tools adding process stages and steps when required. Get consolidated real-time analytics on case execution to make data-backed decisions.

Bpm’online platform enables users to jump start using the system while providing unlimited possibilities for application customization and configuration. With section wizard, users can create new sections and edit the existing ones. Bpm’online platform offers tools to enable users easily change the business-logic of the system as well as customize dashboards to analyze and optimize company’s performance in real-time mode. For even higher productivity, users can also extend the functionality of the platform by integrating bpm’online with various popular applications.

Off-the-shelf tools allow users to solve various business tasks – from managing employee profiles and unifying all customer data in a single informational environment to streamlining omnichannel communication with clients. System allows users to efficiently manage the company’s organizational structure as well as plan work, tasks and meetings with bpm’online’s calendar, and communicate with team and customers directly.

Being a process management app, bpm’online helps users to get access to all necessary data and features on the go in a few clicks. Bpm’online mobile app can be used as a remote workplace with instant access to customer data, calendar, mobile feed, dashboards and analytics. Users can easily customize pages on the mobile version of the system using mobile application wizard. Mobile app can be installed on mobile devices with Android, iOS or Windows Phone OS.

Bpm’online ensures data protection and multilevel security from unauthorized access. Users can easily administer access rights: grant or deny access to individual records or groups of records, and specify which sections are available to certain user roles. Using Active Directory credentials users do not need to remember different usernames and passwords, and the system administrator does not need to manually add new employees’ profiles to access the system.