During this 60-minute online event you will learn:
Effective strategies to grow your business in 2017
When customers’ needs, market and technology are changing with the speed of light, businesses need effective strategies to enable them to remain competitive and boost their growth. Join the event to explore the five key pillars of long-term business success.
Key innovations in bpm’online 7.9 to support your business growth
We will share how intelligent data enrichment, advanced Dynamic Case Management capabilities and other enhancements and improvements to bpm’online products and platform can help to streamline your marketing, sales and service processes.
Take advantage of key innovations
in bpm’online 7.9
DCM – have your unstructured processes up and running in less than 5 minutes!
Dynamic Case Management (DCM) technology empowers organizations to more dynamically and flexibly manage unstructured, "untamed" processes. Even the most complex process can be built and automated in less than 5 minutes – with a simple drag & drop of stages and tasks.
Your CRM data scientist: intelligent customer profile enrichment
Manage your CRM data faster and with minimum efforts with an automatic smart data enrichment. Bpm’online’s CRM data scientist will swiftly identify email addresses, phone numbers, social media profiles and other valuable information about a company from open sources. With this intelligent tool bpm’online users get the most complete and up-to-date customer data with no additional effort.
Discover other enhancements and improvements
to bpm’online products and platform
Accelerate your marketing, sales and service with
Run smarter, more personalized campaigns
Enhanced capabilities for marketing campaign management enable organizations to run multichannel campaigns based on customer behavioral patterns.
Bring email marketing to a whole new level of effectiveness
Integration with Elastic Email and additional tools to monitor and analyze unsent and undelivered emails will supercharge marketers to ensure every email campaign a success.
Enable smarter and nimbler field sales
Improved tools for managing pre-configured visits on a mobile device along with convenient tools to monitor SKUs will dramatically increase the efficiency of field sales.
Drive more sales with streamlined order management
Landing page integration allows users to configure automatic registration of orders or any other data received from the website in bpm’online.
Deliver faster and more personalized customer care
Upgraded service calendars and algorithms for calculating case resolution timeframe based on case priority, SLA or support plan ensure flexibility and a personalized approach in handling every case.
Spend time where it matters most
Flexible rules for ‘junk’ email processing protect customer support teams from undesired email streams to help them focus on what matters most.
Leverage the ultimate power of the enhanced
Foster business process excellence — from modeling to optimization
Simplified search for process elements and parameters, an option to restore unsaved changes in a diagram, built-in validation of formulas and sub-processes ensure the ultimate speed of process modeling and optimization.
Build advanced segments with
just a few clicks
Tools to enable and disable filter conditions, an option to save a filter as a folder, as well as other improvements to search and filter capabilities enable users to quickly and effortlessly create various segments based on any set of criteria.
Import any data to the system in seconds
Improved interface and data import algorithms streamline initial import and further work with the data.
Enjoy a mobile CRM app that works faster than ever
With Windows 10 support, background data update and seamless synchronization of the mobile app configuration users get prompt access to the most up-to-date CRM data from their smartphones or tablets.
Leverage easy and secure user administration and authentication
Support of a Web Single Sign-On (WebSSo) simplifies the sign-in process and ensures smooth integration of bpm’online with the corporate IT infrastructure, while achieving security and compliance thanks to a centralized user administration.