CRM ROI CASE STUDY

How to Calculate the ROI
of a CRM Implementation -
Real-life Case Study

The latest ROI Case Study by Nucleus Research on how successful implementation of a process-driven CRM software can boost ROI up to 271% within only 4 months

Learn how to Calculate the ROI of a CRM Implementation

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With CRM spend expected to reach $36.5B worldwide by 2017 businesses expect to increase their profits and uncover new revenue streams. The case study provides a clear overview of the core elements that need to be considered when measuring the ROI of a CRM deployment.

Key Takeaways:

How to eliminate inefficiencies and improve productivity by coordinating all activities through a single CRM platform

How a carefully planned implementation can maximize customer satisfaction and increase revenue in the short-term

Why elimination of legacy systems is a necessary step to support the expanding growth of the business