IT Business Analyst
HOT

Bpm’online, a global business software company leading in the space of business process automation and CRM, is looking for IT Business Analyst . The company has been highly recognized as a market leader by key industry analysts (including Gartner and Forrester). Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide.
The role will be based in Kyiv, Ukraine.
RESPONSIBILITIES:
  • Find out clients' business needs (personal sessions, scoping calls, analyzing documentation from the customer etc.)
  • Writing project documentation (concept, technical design, use cases, testing protocols)
  • Perform system customization that does not require coding skills
  • Test the developed solution
  • Hold training sessions for system end users
WHAT WE EXPECT:
  • Fluency in English is a must
  • Experience in IT projects implementation
  • Knowledge of industry models of business, sales, marketing and service processes
  • Knowledge of data exchange technologies, and understanding IT solutions architecture
  • Knowledge of BPMN
  • Ability to communicate complex ideas effectively - both verbally and in writing - in English
  • Wllingness to travel abroad
  • Experience with CRM software strongly preferred
WHAT WE OFFER:
  • Unique experience of working with global markets (Americas, EMEA, APAC)
  • Unique experience of working with global markets
  • Enormous opportunities for professional and career growth
  • Competitive salary
  • Healthcare insurance
  • Corporate gym and cafe
If you like a dynamic environment that allows you to gain new exciting experience, apply all your skills, set new challenges and get wonderful team, this is the job for you!