How Portman Clarity, UK’s leading travel management company, leveraged bpm'online’s cutting-edge CRM solution to improve their workforce and business visibility
Instant access to vital customer data across all channels, including sales, marketing, travel planning, accounting, etc.
Seamless data sharing between marketing and sales enable companies to be proactive and to maximize personalization.
Automated routine tasks allow managers to focus on their core activities - communications with customers.
Comprehensive customers’ profiles allow agents to track travel preferences and buying behavior to timely deliver customized support.