Benefits of a CRM System

Try bpm'online CRM system to learn how it can help you grow your business

We respect your privacy

Benefits of bpm'online CRM System

Profile completeness

Manage the completeness of information on your customers, their contacts and deals. The system allows you to add weight to each parameter in customer profile and visualize the data in a convenient way. Sales rep can easily identify important customers and transactions, which lack the important details, and a supervisor can promptly evaluate the completeness of customer data in sales portfolio and make sure that database contains all relevant information. In case of information gaps the system allows to send a request to complete the missing data.

Benefits of a CRM System: Profile completeness

Incidents and service requests

Register all customer cases in bpm’online service enterprise. Arrange cases by categories: incidents, service requests, advisory services. The system allows the assigning of agents or groups of agents, regulation of resolution timeframes and management of communications.

Benefits of a CRM System: Trigger emails

Account and contact management

Create a single database of all accounts and contacts you work with and build a 360-degree view of your customers. Use bpm’online sales to keep record of contact data, including addresses, with the ability to see them on the map, track connections between accounts and the relationships in company structures, see a list of activities they’re involved in and the entire history of interactions. Having a 360-degree view of your customers, you can predict their buying behavior and preferences to win their trust.

Benefits of a CRM System: Releases
bpm'online awards

Sign-up and learn how bpm'online CRM System improve your marketing, sales and service outcomes!

Try it free
Up button