Best CRM in India

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Advantages of Best CRM Software in India

Socio-demographic data

Obtain a complete view of your customers. Store various information about your customer that include industry,company size, geography, noteworthy events, contacts’ career history, and many more in bpm’online marketing. Get to know your customers better, understand their preferences and build efficient personalized communications.

Best CRM in India: Socio-demographic data

Document database

Easily manage documents using bpm’online sales. Track documents in the system, specify their type and link them to customers, opportunities, orders, etc. Attach scans and copies of documents, create new documents using the pre-set templates and populate them with data from the system. Save the history of approvals and chronology of activities for each document.

Best CRM in India: Document database

Supervisor’s workplace

Leverage extended capabilities of the supervisor’s workplace, which provides Service Desk managers with full control over all inbound and outbound communications. Get a complete information on all agents’ activities, monitor and manage their workload, and take part in the request processing, if necessary.

Best CRM in India: Supervisor’s workplace
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