Best CRM software
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CRM stands for Customer Relationship Management and, since every business needs to effectively manage relationships with customers in order to improve customer experience and generate more sales and revenue, they need to harness the power of CRM software.
CRM software is a system that enables businesses to store all the customer information in one central location, so that all that information can be easily accessed at all times and used not only to capture quality leads and seize opportunities but also to nurture those leads and build strong, meaningful and long-lasting relationships with them.
CRM software allows you to create a database filled with information about your contacts. This information includes their names, addresses, interests and preferences related to the products or services that you are selling, their main pain points, customer behavior patterns, and the entire history of your interactions with them.
With this 360-degree view of your customers, you can empower your sales, marketing and customer service teams and generate more sales and revenue. What’s more, all of your teams can communicate with one another in real time, directly from the CRM system, considerably improving their collaboration and performance.
The system also enables you to create a knowledge base where you can store articles and files and access them with just a few clicks, significantly increasing your operational efficiency and productivity.
The best CRM software solutions are cloud-based, which means that you can access all your files and any other stored information from anywhere, anytime you want, regardless of what devices you are using. You can work on-the-go and be sure that none of your business operations ever get disrupted.
Mobile CRM accessibility is especially beneficial to your field sales team, as they directly communicate with prospects and customers, and need every relevant piece of information about them at their disposal.
Bpm’online CRM is the best CRM software that you can utilize because it provides a lot of useful features that you can rarely find anywhere else. All of them are designed to help you follow your customers throughout their entire buyer’s journey, from lead capturing and lead nurturing to seizing and managing opportunities and contacts.
Don’t trust us blindly – take it for a free test drive and see for yourself how it can help you seamlessly manage customer relationships and form strong ones that will lead to loyalty, ultimately helping you grow your business.
Bpm’online CRM software can provide you with all of the benefits mentioned above, and many other. It is impeccable when it comes to making connections with people interested in your brand and creating excellent customer experiences, ultimately driving sales and business growth.
The features of our CRM software are precisely what makes it stand out from all the other similar tools, and here’s what all of them include:
If you look at all bpm’online features and really think about all the benefits that they bring along, you can certainly see exactly why it is the best CRM software that you can use.
Try bpm’online CRM for free and make an informed decision about the future of your business. We guarantee that you will be delighted, as we know that our CRM software leads to a significant sales, marketing and customer service improvement. Sign up today and see for yourself!
Bpm’online was named a Leader in The Forrester Wave™:
CRM Suites for Midsize Organizations, 2016.
In addition, bpm’online has been recognized as a Strong Performer
in The Forrester Wave™: Sales Force Automation Solutions, 2017,
The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016;
and The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017
as well as included into The Forrester Wave™: Dynamic Case Management, Q1 2018.
Bpm’online has been named a Challenger in the Gartner Magic Quadrant for Sales Force Automation, 2017 and the Gartner Magic Quadrant for CRM Lead Management, 2017; recognized in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2018, 2017, 2016, 2015, included into the Gartner Magic Quadrant for Intelligent Business Process Management Suites, 2017 and Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, 2018.
Nucleus Research consecutively positioned bpm’online in the Leaders Quadrant of the Nucleus CRM Technology Value Matrix 1H 2018 for its unprecedented agility to modify processes on the fly.
Ovum, one of the leading global technology research and advisory firms worldwide, has Bpm’online named among the world’s top 10 CRM vendors in latest Ovum CRM Decision Matrix. Bpm’online has been recognized for its process-centric approach and intuitive platform.
CRM Magazine, the leading publication of the industry, named bpm’online the Leader in Enterprise CRM Suite and Midmarket CRM Suite categories of the CRM Market Awards 2017 by CRM Magazine. This is the third year in a row that bpm'online made it onto the leaderboard in Midmarket CRM Suite category, with impressive scores all around.
bpm’online has been honored as Gold Stevie® Award Winner for the Best Relationship Management Solution of the Year in the 11th Annual International Business Awards. Winners were selected from over 3,500 nominations.
In 2015 for the second time in a row bpm’online is selected as ISM Top 15 CRM Award winner by, ISM Inc., Customer-Centric Strategic Advisors. The company is positioned as a leader in the fast-paced CRM industry.
Bpm’online received a 2015 CRN® Enterprise App Award for its bpm’online mobile CRM application. Bpm’online’s mobile app was selected by a CRN editorial panel based on a combination of critical factors including functionality; suitability to task; ease of use; innovation; and potential value to solution providers, their customers and the market in general.
Bpm’online has been named a Leader in Business Process Management reports by G2 Crowd, Spring 2018; recognized as a High Performer in the CRM Software Grid® Report by G2 Crowd in four categories – all CRM, Enterprise CRM, Mid-market CRM and Small-Business CRM, 2018
Bpm’online named a CRM Watchlist 2016 winner among the top global CRM vendors.