Advantages of business process software
Forecast sales based on the variable criteria
Make sure your goals are achieved with bpm’online sales forecasting tools. You can easily plan sales volumes by managers, accounts or industries. Compare indicators across periods and apply smart filtering tools to get the information you need within a matter of seconds. Evaluate the probability of meeting sales quotas using the plan vs. actual analysis tools in bpm’online. When calculating results the system takes into account both, the amount of closed deals and the amount of opportunities in the pipeline with their probabilities of closure. With the help of bpm’online sales, managers can easily analyze sales reps efficiency and make the process of reaching sales goals transparent and clear.
Product catalogue management
Maintain product catalogue hierarchy based on the structure of your product portfolio. Make sure sales reps also work with new and promotional items by placing them in the Favorites group of your product catalogue in bpm’online sales.
Service Desk organizational structure
Take advantage of the best practice model for the Service Desk organizational structure in bpm’online service enterprise. You can easily manage roles, define functions and authorities. Use pre-configured workplaces to improve agents’ productivity and facilitate their daily activities.