Regardless of the complexity and size of your product and service portfolio, be certain you can store them all in bpm’online sales. Integrate the catalogue with your ERP system to keep the data up to date and relevant.
Create a single database of all accounts and contacts you work with. Use bpm’online customer service to keep record of contact data, addresses with map view capability, service history, social media profiles, corporate relationship structures and the entire history of interactions. Build a 360-degree view of your customers to provide them better service.
Obtain a complete view of your customers. Store various information about your customer that include industry,company size, geography, noteworthy events, contacts’ career history, and many more in bpm’online marketing. Get to know your customers better, understand their preferences and build efficient personalized communications.