Customer Journey Map

Try bpm'online customer journey map to learn how it can help you grow your business

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Advantages of bpm'online Customer Journey Map

A single contract database

Easily manage all contracts, related specifications and additional agreements using bpm’online sales. Attach electronic versions and photo copies of contracts, keep track of contracts details and history of amendments. Create contracts manually or automatically based on orders.

Customer journey map: A single contract database

Socio-demographic data

Obtain a complete view of your customers. Store various information about your customer that include industry,company size, geography, noteworthy events, contacts’ career history, and many more in bpm’online marketing. Get to know your customers better, understand their preferences and build efficient personalized communications.

Customer journey map: Socio-demographic data


Personalize your communications with customers to increase sales. Start emails with a personal greeting and personalize email content using macros in bpm’online marketing.

Customer journey map: Personalization
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