What is crm solution?
CRM solution: customer database analytics
Analyze your customer database and convert the data into actionable insight that will help to identify new opportunities. A thorough analysis enables you to see your customer base under a different lens and identify the top customers that could fuel your company’s growth. Customize dashboards in bpm’online sales to keep an eye on the key performance indicators.
Visual content designer
Create eye-catching email templates for your bulk email campaigns using the built-in content designer. The system offers a set of ready-to-use content blocks to enable the design of your templates in WYSIWYG mode and a library of ready-to-use templates.. Just add your company logo and the template is ready to be sent. Save the customized template or upload your own for your next email campaign.
Online CRM solution: process monitoring and analytics
Keep track of any process execution metrics (duration, average execution time, maximum and minimum values, etc.), using different variables (owners, support lines, services, etc.). Visualize process data using bpm’online dashboards, identify and eliminate bottlenecks in your processes with the help of easy-to-use process log.