Web CRM advantages
Bpm'online provides both on-premise and web CRM and every business owner can choose the solution, which is the most relevant for the company. And it is not a secret, that cloud CRM platform has many advantages, among them are the database which is hosted remotely; it requires significantly less involvement of IT staff; you can safely store valuable information.
Boost your marketing, sales and service performance with bpm’online!
Business process management
Automate any internal process – from document approval to collaboration on complex projects involving multiple teams. Bpm’online provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of the industry best practices to ensure the maximum efficiency of business process management at your organization.
- Automate your structured processes with BPM (Business Process Management) technology.
- Model the process flows using reconfigured elements for creating activities (tasks, calls, and emails), working with pages, processing data, and invoking external services.
- A simple interface along with built-in tools for elements search and validation will help to quickly build a process model in BPMN as well as fine-tune it based on process execution analytics.
Knowledge base of a client relationship management system
- Accumulate the knowledge of your company in a unified knowledge base to do effectively client relationship management.
- By using knowledge base articles you will be able to resolve cases in a more timely manner, ensuring high quality of service for your clients and partners and thus creating a long-term relationships.