Next-generation CRM:
all about business process excellence

Practitioner's guide to customer engagement by Hypatia Research Group

Explore the benefits of merging CRM and BPM approaches

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Aggregating BPM and CRM makes both more valuable

Read this high impact market intelligence study to better understand the importance of merging CRM and BPM software. The guide provides insight on how process-based CRM supports every operation with actionable data, helps automating critical business processes and implementing best practices across the organization.

What business process management can offer companies to make the most of their customer-facing activities.

How out-of-the-box processes can make it easy for companies to jump start using the CRM system and bring industry best practices to their work.

Why world’s leading organizations choose next-generation process-based CRM systems to dramatically improve their customer experience.

Register to download the guide