Top intelligent tools every service professional should have in 2018

Explore how intelligent tools can help service professionals streamline customer-facing operations and gain customer service excellence

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Key Findings:

Why Artificial Intelligence (AI) is a game-changer for service organizations from various industries

How AI can help service professionals deliver greater relevancy in customer support interactions and gain customer service excellence

How organizations can streamline their service operations with tools such as virtual personal assistants, chatbots, intelligent case routing and management, and sentiment analysis