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Gartner’s Magic Quadrant for Sales Force Automation, 2016

Bpm’online has been recognized in the Quadrant based on its completeness of vision and ability to execute.

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As part of the Magic Quadrant process, Gartner collected input from several hundred reference customers. Gartner’s evaluation of SFA vendors will help companies to choose the solution that best fits their requirements.

We believe bpm’online’s inclusion in this year’s Magic Quadrant for Sales Force Automation is based on our innovative process-driven SFA offering and strong customer service.

Gartner magic

In 2015, the SFA market grew at an annual rate of 9.8%, to almost $6 billion, with almost all growth related to cloud-based revenue.

The SFA market is projected to grow to more than $9.4 billion by 2019, with SaaS-based solutions continuing to take a larger revenue share of the total SFA market

Eighty-four percent of respondents bought SFA solutions to improve operational efficiencies, and 62% to drive revenue growth

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.