Bpm’online announces a real-life ROI case study on how successful implementation of a process-driven CRM software can boost ROI up to 271% within only 4 months. The latest CRM ROI case study conducted by Nucleus Research provides a clear overview of the core elements organizations need to consider when quantifying their ROI and benefits of a CRM deployment. Download the case study and explore how a carefully planned implementation can maximize customer satisfaction and increase revenue in the short-term.