Today, many organizations are put-off from moving their cumbersome legacy system to next-gen cloud SFA solutions because the process is considered to be complex, time-consuming and costly. Implementing a new sales software is a very significant decision. To ensure a seamless transition, it is important to consider several crucial aspects. First, take into consideration who will be using the new SFA software, and how the switch will affect their current business operations. It is essential to ensure high user-adoption rates among the sales reps.