The Sales Force Automation (SFA) market is projected to grow to more than $9.4 billion by 2019, with SaaS-based solutions continuing to take a larger revenue share of the total SFA market. Gartner collected input from several hundred reference customers and evaluated SFA vendors. As a result, the Gartner Magic Quadrant for Sales Force Automation will help companies to choose the solution that best fits their requirements. Bpm’online has been recognized in the Magic Quadrant for SFA based on its completeness of vision and ability to execute.