Best-value salesforce alternative

Learn more about one of the best alternative to Salesforce: bpm’online, an intelligent BPM + CRM platform, with extensive marketplace of apps and templates


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Salesforce is one of the leading CRM solutions designed for midsized and large businesses. It offers multiple products for marketing, sales and service to streamline core processes and simplify the workflow.

Despite that fact that salesforce is a rather strong software with a wide functionality, today organizations start looking for salesforce alternatives in increasing frequency. This happens due to the number of reasons, which include high price, poor alignment, limited customization capabilities, and restricted scalability among many others.

Bpm’online agile CRM platform as the best salesforce alternative

Bpm’online offers a CRM bundle that consists of three seamlessly integrated full-featured products to accelerate marketing, sales and service automation, which are easy to scale and customize.

With a BPM platform at the heart of bpm’online CRM offering, companies are able to accelerate marketing, sales, service and operations connecting the dots between different departments and rapidly adapting to new customer behavior patterns. In addition, bpm’online applications include a set of out-of-the-box processes that serve as the best practices for lead management, opportunity management, service management, and guide users through the most effective actions to accelerate business growth.

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Thousands of businesses worldwide use bpm’online products to help manage
customer-facing processes and deliver an amazing customer experience.

Try It free
Target market Midsized and large businesses Midsized and large businesses
Trial 14 days 30 days
Monthly price per user $25-$50 per user per month $25-$300 per user per month
Single platform for sales, marketing and service + -
Mobile app iOS, Android, Windows iOS, Android
Customer support
  • Online
  • Business hours
  • 24/7 (live rep)
  • Online
  • Business hours
API + open + paid
  • Cloud
  • On-premise
  • Cloud
  • Documentation
  • Webinars
  • Live online
  • In person
  • Documentation
  • Webinars
  • Live online
  • In person
Customization + free + limited, paid
Capterra rating 5/5 4/5
G2 Crowd rating 4.7/5 4.2/5
Software Advice rating 5/5 4/5

Bpm’online is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations

Benefits of bpm’online

Both bpm’online and salesforce provide highly effective software for marketing, sales and service, but in contrast to salesforce, bpm’online products can be used both as stand-alone solutions and as a bundle, which allows bpm’online users to manage the whole customer journey from a single interface. Bpm’online is highly scalable software, so a business can remove unnecessary features, as well as add the required ones.

What’s the most important, bpm’online provides all the crucial capabilities for customer relationship management out-of-the-box, but if an organizations needs some special functions to meet its business needs, there is a bpm’online marketplace with:

  • pre-built connectors to integrate bpm’online with 3rd party applications and accelerate productivity
  • ready-to-use apps to extend the functionality of bpm’online products
  • out-of-the-box solutions that deliver task-specific or industry-specific features and capabilities

By deploying the bpm’online software – the most agile CRM platform for midsize and large enterprises, bpm’online clients bring industry best practices to their work, ensuring higher user adoption rates and true return on investment.

Bpm’online is a unique synergy of intelligent BPM platform and unified CRM, with extensive marketplace of apps and templates. Rich in functionality yet easy to use, bpm’online products provide exceptional value with its extended business process management capabilities.