BPM market in Australia
In modern business environment, the need to automate business processes has become a common phenomenon. It is definitely hard to imagine, for example, warehouse or accounting company that doesn’t use specialized software.
The most important goal of any organization is not to lose a customer as well as automate the core processes to work effectively and fast
BPM solutions in Australia
Like the rest of the world, Australian companies want to move their businesses forward as they apply metrics to track return on investment (ROI) and seek for the most efficient automation solutions developed primarily by Australian BPM companies as it is much more convenient to have local technical support from the chosen vendor. After examining Australian BPM software market, the bpm’online team is strengthening its market presence in the Oceania region. As a result of the global expansion plan, bpm’online will be able to address the needs of clients and partners in Australia more effectively and productively.
Leverage omnichannel communications by employing out-of-the-box best practice processes for efficient marketing automation – from demand generation to lead nurturing and successful hand-off to sales.
Take advantage of the out-of-the-box sales processes that guide you through the most effective actions to make the most of your sales pipeline, minimizing errors and boosting results.
Stay ahead of the competition with cutting edge bpm’online CRM software!
Why Australian businesses choose bpm’online BPM
Smart tools for business process management (BPM)
Bpm’online CRM is developed based on the powerful alliance of CRM and BPM technology. Built-in process designer allows to build your own custom business processes or use preconfigured ones that are based on the industry’s best practices.
Effortless synchronization and integration
Enjoy seamless integration with Microsoft Exchange and Google to simplify synchronization of email, contacts, and tasks. Employ a built-in utility for data import from/to Excel to effortlessly import or export your accounts and contacts data, product catalogues, documents, invoices, etc.
Bpm’online has been widely recognized as one of the best cloud CRM solutions by key industry analysts, receiving multiple awards
Bpm’online was named a Leader in The Forrester Wave™:
CRM Suites for Midsize Organizations, 2016.
In addition, bpm’online has been recognized as a Strong Performer
in The Forrester Wave™: Sales Force Automation Solutions, 2017,
The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016;
The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017
and The Forrester Wave™: Dynamic Case Management, Q1 2018.
Bpm’online has been named a Challenger in the Gartner Magic Quadrant for Sales Force Automation, 2018, 2017, 2016 and the Gartner Magic Quadrant for CRM Lead Management, 2017, 2016; recognized in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2018, 2017, 2016, 2015, included into the Gartner Magic Quadrant for Intelligent Business Process Management Suites, 2017 and Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, 2018.
Nucleus Research consecutively positioned bpm’online in the Leaders Quadrant of the Nucleus CRM Technology Value Matrix 1H 2018 for its unprecedented agility to modify processes on the fly.
Ovum, one of the leading global technology research and advisory firms worldwide, has Bpm’online named among the world’s top 10 CRM vendors in latest Ovum CRM Decision Matrix. Bpm’online has been recognized for its process-centric approach and intuitive platform.
CRM Magazine, the leading publication of the industry, named bpm’online the Leader in Enterprise CRM Suite and Midmarket CRM Suite categories of the CRM Market Awards 2017 by CRM Magazine. This is the third year in a row that bpm'online made it onto the leaderboard in Midmarket CRM Suite category, with impressive scores all around.
bpm’online has been honored as Gold Stevie® Award Winner for the Best Relationship Management Solution of the Year in the 11th Annual International Business Awards. Winners were selected from over 3,500 nominations.
In 2015 for the second time in a row bpm’online is selected as ISM Top 15 CRM Award winner by, ISM Inc., Customer-Centric Strategic Advisors. The company is positioned as a leader in the fast-paced CRM industry.
Bpm’online received a 2015 CRN® Enterprise App Award for its bpm’online mobile CRM application. Bpm’online’s mobile app was selected by a CRN editorial panel based on a combination of critical factors including functionality; suitability to task; ease of use; innovation; and potential value to solution providers, their customers and the market in general.
Bpm’online has been named a Leader in CRM Software and Business Process Management Grid® Reports by G2 Crowd, Summer 2018.
Bpm’online named a CRM Watchlist 2016 winner among the top global CRM vendors.