As a business, you have to stay on top of a number of business processes for your sales, marketing, support, vendor management and so on. And the job does not get any easier as you grow! The result is process bottlenecks, unmeasured ROI, delayed support and tons of hours spent on unproductive paper works. Not anymore! With a powerful enterprise BPM software in place, you can now manage all your business processes efficiently, automate repetitive tasks and fatten up the bottom line.
How Enterprise BPM Software Helps Your Business Grow?
Inefficient business processes cost you time and money: two crucial resources that directly affects productivity. An enterprise BPM software streamlines your business processes by creating well-defined workflows and automating repetitive tasks. With a BPM system in place, you basically take out all the ambiguity from your business process, making it run like a well-oiled machine. Be it assigning the support requests, sending reminders to your customers and team members, settling claims or completing repetitive tasks, a powerful BPM software saves you tons of man-hours and improves productivity.
The difference between a robust and ruined business is data-backed decisions. The best BPM software comes with powerful analytical capabilities that allow you to calculate your ROI for every business process. The system leverages next gen technologies such as artificial intelligence, data mining and machine learning to analyze your business data and provide you with the reports on all crucial metrics. This way, you can see what is working for your business and what is not. When your decisions are guided by data-backed insights, and not just hunches, you end up making decisions that benefit your business.
Growth is always about optimizing the use of your resources. And, when you are running a robust business, there is always a room for further optimization. Business processes get affected with every growth spur or change of circumstances in the market. To achieve sustainable growth, you must be able to identify areas that need adjustment or optimization. A great BPM platform does just that! With the system in place, you can identify bottlenecks, address the issues and easily adjust or change a business process to generate optimal outcome.
Manage Your Business with bpm’online
Bpm’online offers a powerful enterprise BPM software that lets you manage your business processes with astounding level of efficiency and create a sustainable growth trajectory. Bpm’online saves you tons of time and makes your life easier and your business healthier!
Backed by Powerful Technology
Bpm’online comes with powerful AI, data mining and machine learning tools that allow for deeper analytics and better personalization.
The super-simple drag and drop interface reduces coding needs to minimum. You can create process flows and solutions with little to no coding at all.
Bpm’online comes with a bunch of cool out-of-the-box solutions for marketing, sales and support domain. This significantly reduces implementation time.
Key Features of Bpm’online Enterprise BPM Solution
Super Easy Business Process Management
Bpm’online lets you manage your business processes and offers a set of powerful tools for process modelling, execution, monitoring and optimization. Intuitive process designer and robust process library help you accelerate the adoption time and achieve your business goals faster. Creating processes, monitoring process execution, identifying bottlenecks and eliminating the issues, everything is at your fingertips!
Powerful Case Management
Case Management (CM) offers greater flexibility to manage and monitor unstructured processes. For each of your unstructured processes, you can dynamically select the best path, define the set of activities and optimize the outcome with the help of adaptable context-based patterns. And you can do all this using drag-and-drop tools only, with no technical knowledge whatsoever.
Unlimited Customization Possibilities
Bpm’online platform comes with a system designer. You can easily create new sections, edit the existing ones, change the business logic, create customized dashboards and do much more. To bump up the productivity even further, you can integrate the system with a number of other popular applications, which is easy thanks to the open API. The possibilities are truly endless!
Bpm’online comes with a number of predefined business processes and workflows. This enables to jump start using the system right after the implementation and helps your business achieve greater goals.
Bpm’online provides native mobile application for Android, iOS and Windows OS. So, you can keep all your data literally at your fingertips anytime anywhere.
Robust User Management
The multilevel user management system ensures data protection and predefined access level to every user. Active Directory feature automatically add new employees into pre-defined user categories. This way, the system admin does not have to add new team members manually.
Enterprise Social Network (ESN)
ESN is a social network for your employees only. Allowing employees from different departments, and teams to share and collaborate, ESN drives better internal communication and consequently increases operational efficiency.
Bpm’online was named a Leader in The Forrester Wave™:
CRM Suites for Midsize Organizations, 2016.
In addition, bpm’online has been recognized as a Strong Performer
in The Forrester Wave™: Sales Force Automation Solutions, 2017,
The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016;
and The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017
as well as included into The Forrester Wave™: Dynamic Case Management, Q1 2018.
Bpm’online has been named a Challenger in the Gartner Magic Quadrant for Sales Force Automation, 2017 and the Gartner Magic Quadrant for CRM Lead Management, 2017; recognized in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2017, 2016, 2015, included into the Gartner Magic Quadrant for Intelligent Business Process Management Suites, 2017 and Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, 2018.
Nucleus Research consecutively positioned bpm’online in the Leaders Quadrant of the Nucleus CRM Technology Value Matrix 1H 2018 for its unprecedented agility to modify processes on the fly.
Ovum, one of the leading global technology research and advisory firms worldwide, has Bpm’online named among the world’s top 10 CRM vendors in latest Ovum CRM Decision Matrix. Bpm’online has been recognized for its process-centric approach and intuitive platform.
CRM Magazine, the leading publication of the industry, named bpm’online the Leader in Enterprise CRM Suite and Midmarket CRM Suite categories of the CRM Market Awards 2017 by CRM Magazine. This is the third year in a row that bpm'online made it onto the leaderboard in Midmarket CRM Suite category, with impressive scores all around.
bpm’online has been honored as Gold Stevie® Award Winner for the Best Relationship Management Solution of the Year in the 11th Annual International Business Awards. Winners were selected from over 3,500 nominations.
In 2015 for the second time in a row bpm’online is selected as ISM Top 15 CRM Award winner by, ISM Inc., Customer-Centric Strategic Advisors. The company is positioned as a leader in the fast-paced CRM industry.
Bpm’online received a 2015 CRN® Enterprise App Award for its bpm’online mobile CRM application. Bpm’online’s mobile app was selected by a CRN editorial panel based on a combination of critical factors including functionality; suitability to task; ease of use; innovation; and potential value to solution providers, their customers and the market in general.
bpm’online is proud to be named the winner of the European IT & Software Excellence Awards 2013 - the pan-European awards event for IT, ISV and Telecoms channels.
Bpm’online named a CRM Watchlist 2016 winner among the top global CRM vendors.