Benefits of bpm’online CRM in Montenegro
Boost your marketing, sales and service processes with bpm’online Montenegrin CRM!
- Combine knowledge about all services, CIs and known errors in a unified knowledge base in bpm’online service enterprise.
- By using knowledge base articles, you will be able to close cases in the most timely manner and efficiently train Service Desk agents.
- Build relationships with customers based on a complete service history.
- Bpm’online service enterprise keeps track of every interaction with the client, including tasks, calls and messages, cases submitted and resolved, services used and service level agreements.
- Customize bpm’online ITIL service taking into account the unique business needs and requirements.
- Easily rearrange, add and remove lookups, data fields and entire pages. The solution provides wizards and designers for objects, pages and processes.
- Use these features to change the data views or business logics without programming.