What is Business Process Management
Business process is an activity or set of activities aimed at accomplishing a specific organizational goal. BPM is an ongoing activity that involves persistent process re-engineering.
Business process management becomes a paramount facilitator of customer engagement across digital channels. According to Forrester, 30% of BPM initiatives had customer experience (CX) improvement as a primary driver. Effective employing of BPM allows organizations not only to increase the operational efficiency but also to deliver unique customer experience.
How BPM services can improve operations
For companies seeking to become more agile and accelerate their strategy execution, BPM service tends to be an effective way to speed up application delivery. This improves the ability of IT department to respond to business demands, shortens time-to-value and accelerates digital transformation.
In the digital era, connecting people, processes and technology yields incredible benefits. With the right BPM service in place, processes can be easily and rapidly re-imagined and re-designed empowering the people to effectively lead changes within the organization. Unlocking operational agility allows organizations to become increasingly cost-effective and maximize customer value.
Enterprise leaders find themselves in a challenging situation. Accelerating world and increasing customer expectations force companies to move faster and respond to the changes on the go. Enterprises meet the demand to get things done quickly in order to support the ongoing Digital Transformation that may be slowed by the complexity of the technology environment and inability to swiftly implement necessary changes.
The perfect solution for enterprise companies is the low-code technology. The idea behind low-code technology is to turn more business users into ‘citizen developers’. Empowered by low-code technology, citizen developers can make their work smoother and more efficient building their own customized solutions with low-code or even no-code approach.
Using low-code platforms, citizen developers can make a tremendous contribution to a more successful outcomes of organization’s digital transformation initiatives:
- solve various types of business challenges they would previously have ‘put up’ with
- save the time for IT department so they can work on more complex strategic projects to boost efficiency
- enable transparency across various types of business operations.
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Benefits of bpm’online studio
Technology has become the fundamental aspect of how enterprise companies perceive value. With the help of intelligent BPM service, organizations can create valued customer experiences in real-time without human intervention.
Bpm’online studio is a vital tool, which allows for effectively managing both internal and external operations. This software helps to increase overall productivity by automating routine business activities.
Bpm’online studio is an intelligent business process management and low-code platform with out-of-the-box solutions and templates.
By applying a data-driven process modeling approach, organizations are able to incorporate new business functions, track whether the process can ensure the best outcomes and forecast the results after changing the process flow or altering the process elements. Such approach also allows for forecasting business outcomes before the process is launched.
BPM services orchestrate the workflow to produce business outcomes that go far beyond typical process performance results. With the help of machine learning, organizations can measure these results and gain real-time insights to build data-backed processes in the future. As bpm’online studio offers tools that provide more accurate and swift support when performing different business process stages, these tools are becoming indispensable for organizations that strive for continuous optimization of their key processes.
Use bpm'online to automate business processes
Leverage intelligent technologies that help users automate time-consuming operations
Take advantage of pre-built solutions for marketing, sales and service on top of the BPM platform.
Build apps and solutions faster with bpm’online low-code development platform
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Thousands of customers worldwide use bpm’online to accelerate their business processes.
The mission of bpm’online is to help companies ACCELERATE!
Bpm'online is a global business software company leading in the space of business process automation and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide.