What is business process management
Business process management (or BPM) is a scope of activities and practices aimed at optimizing organization’s business flows. BPM technology can be applied to many different management areas of an organization, be it the automation of repeat functions or a new employee onboarding.
In 2018, the need for business processes to be clear and adaptable cannot be overstated. Companies all around the globe have been recognizing the importance of process management, planning to invest in BPM software within the next few years. Their position is quite clear – with the help of business process management, it is easier for the team to:
- Measure and adjust operations to suit business needs
- Increase employee performance by coordinating workforce demands
- Apply IT developments to the challenges of business processes
- Respond quickly to changes in projects or emerging opportunities
Top benefits of business process management
Implementing BPM software into your organization has numerous advantages. Some of the most popular are the following:
The primary benefit of implementing BPM software is the increased productivity. Powerful BPM tool is all about streamlining diverse business processes by cutting out inefficient tasks. Another great thing about BPM tools is that they are good at automating almost any kind of manual work.
According to statistics, companies that implemented business process management increased their ROI by as much as 41 percent within the first year. So, lowered expenses is another benefit of BPM adoption. With the efficiency you have gained from streamlining business processes, you will eventually end up with a lower output-to-expenses ratio.
The fear to innovate and change is the worst enemy of any business. Even though change is not that easy sometimes, BPM tool is here to help you. Remember, unless your organization gets used to changing and adapting on a regular basis, you will have a hard time doing it when your business is on the line. BPM allows for creating flexible processes. On the other hand, it develops a culture of innovation within the business, making change something common within the organization, and not something to be feared.
As practice shows, there are times where you just have to do some menial work. Of course, no one likes it – especially for a position that requires high skill or expertise. Fortunately, BPM allows users to automate and process a lot of menial work. With BPM tool in place, it would be easier for employees to focus on the work that is actually engaging and enjoyable. This, in turn, leads to higher employee satisfaction rate.
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Tips for choosing the best BPM
BPM software is aimed at helping business owners to map out their everyday processes in order to identify and eliminate bottlenecks, control their organization’s costs as well as ensure the effectiveness of the employees involved in their processes.
Choosing the right BPM software can be challenging for several reasons. First, BPM is a complex market and products vary greatly in features and capabilities. Secondly, determining what your business needs is not always straightforward. When evaluating process management solutions, there is a number of things to be considered. BPM experts recommend paying attention to the following aspects:
The most essential thing to consider when you are selecting your solution is the process flow diagram. Overall, there are four types of process modeling: no modeling tool, business-steps-based visual interface, activity-based visual interface, and data gathered through user interface forms.
BPM tools use a form to edit and capture data. When making your choice, determine who in your team will use the tool. If you select a tool that is too complex, chances are your team members might not adapt to it. On the other hand, if you choose something that is oversimplified, you will eventually grow out of it.
The best BPM solutions offer mobile support for both Android and iOS, and it is an absolute must-have, since your employees might find it impractical to use applications accessible only on computer. Before deciding on a new software system, thoroughly examine if it possesses all the right functionality you might need. It is crucial that the chosen BPM ideally meets all your organization’s needs.
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Bpm’online studio: why businesses choose this platform
Bpm’online studio is an intelligent business process management (BPM) and low-code platform with out-of-the-box solutions and templates. It enables businesses from various industries to create custom applications exactly for their specific business needs.
Case management (CM) technology allows users to manage even unstructured processes. CM offers adaptable, context-based patterns that enable users to select the best path and set of activities to achieve more successful, optimized outcomes.
System’s intuitive interface allows for adding key process stages and possible steps on each stage – and the process is ready to go. Using drag-n-drop tools it is easy to change the sequence of process stages as well as move steps between different stages.
What’s more, bpm’online studio comes complete with all core functions, allowing users to manage the organizational structure of the organization, provide detailed information about employees, plan working hours, meetings and activities. Out-of-the-box tools allow you to solve a different kind of business tasks – from managing employee profiles and unifying all customer data in a single informational environment to streamlining omnichannel communication with your clients.
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Bpm’online CRM – first-rate solution to ensure that your business processes are as efficient and effective as possible.
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Bpm'online is a global business software company leading in the space of business process automation and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide.
Bpm’online has been widely recognized by key industry analysts, receiving multiple awards.