Why you need BPM software in Canada

Looking for the best BPM software in Canada? First, you need to understand what BPM is all about and what it can do.


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Business Process Management involves a combination of technology solutions and services to automate, execute, control, measure, and optimize various processes to solve an organization’s set goals. All business stakeholders should, of course, be kept in mind, including employees, customers, and partners within as well as outside the enterprise.

In fact, there are many organizations in Canada and beyond using BPM software to support their goals, including getting rid of routine tasks, getting products to the market faster, improving employee efficiency as well as customer experience. You need this as well if you are serious about favorably competing in the market.

Standard features to consider when selecting BPM software Canada

For any entrepreneur that cares about running a successful business, you need to ensure you have the best Business Process Management solution. Some of the features of standard BPM software include:

Complete automation

Convenient access

Innate collaboration

Real-time and continuous optimization

Easy adaptation to changes

Visibility and control in real time

Simple process modeling and execution

Key benefits



Leverage intelligent technologies that help users automate time-consuming operations


Take advantage of pre-built solutions for marketing, sales and service on top of the BPM platform


Build apps and solutions faster with bpm’online low-code development platform

What you need to consider when selecting the best BPM software

At this point, you must be aware that there are numerous options for your consideration with regards to BPM solutions. If you are not proficient or skilled enough in the technology world, it may be confusing, rather daunting when it comes to purchasing the best software solution for your business. We, however, think the following five points will guide you in buying the best BPM software.

The extent of process management needs of a business

At this point, as an entrepreneur, you need to distinguish the essential processes in your organization. List all the processes down based on whether they can be automated or not. Afterward, determine adaptability requirements taking into consideration the number of processes, number of areas where the software will be utilized. These factors are pivotal in controlling how the product will be tweaked to fit then and enhance your organization’s proficiency.

Another essential aspect to consider is the IT software that is currently being used. This will come in handy when selecting the right BPM software that is aligned with your organization’s process needs- both long term and short term. While doing this, it is ideal to consult your IT department as well as other business officials in the organization so that the entire organization team will appreciate the new software, and immensely improve their production.

Software needs

What are the software needs? – This is another vital point to consider before acquiring BPM software in Canada or anywhere else. List down every one of the prerequisites before you start searching for the ideal software vendor. This will help you to focus on finding the software based on the essentials rather than unnecessary features that make it expensive in the long-run. This aspect is vital in boosting productivity since the organization’s workforce won’t be compelled to learn some processes that are not in sync with the company’s tasks. Determine your software necessities right after determining the extent of your process management needs so that you will align the needs with your business adaptability.

Business Processes


Learn how business process management and case management can empower your business

Understanding all BPM features

There are two classifications of BPM features you have to understand before buying a BPM solution. These are essential and advanced features. Essential features ensure optimal functioning of the product. They guarantee capacities in:

  • Designing business processes in a visual arrangement
  • Executing business processes through a versatile engine
  • Unifying all the data in your organization
  • Allowing access through various platforms including desktop, mobile, and tablets among others

Available vendors

First and foremost, list down all BPM software vendors available. While doing so, exclude the organizations that are not genuine BPM suite sellers. Only focus on choosing a vendor that offers far-reaching BPM solutions. Once the list is ready, other factors such as reviews by customers that have used their software before, organization’s market position and BPM execution will help to narrow down the search for the ideal vendor.

You may also consider recommendations by leading software advisory companies like Butler, Forrester, and Gartner. Perusing their reports can effectively inform your decision-making when choosing a dependable BPM merchant.

BPM costs

Generally, any business entrepreneur wants a BPM solution that is cost-friendly. Though most of the software solutions are relatively affordable, their authorizing costs are most likely to be high. Based on the units to be installed or the number of years the company is planning to use the software, you can compare the sellers to decide on which one that offers the best deal.

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Why bpm’online is the best choice for BPM

Bpm’online is the best BPM software on the market today. With a unique synergy of BPM technologies and CRM for marketing, sales, and service, business organizations can accelerate their time-to-strategy execution.

There are many reasons why bpm’online is the best option on the market today. Among others

Its capabilities to change processes faster than ever before as well as align marketing, sales and service on a single platform are what makes it the best choice recommended by many businesses. The system features pre-built best practice processes as well as pre-configured elements for process customization. This way, you can efficiently manage all types of business processes, including the structured and unstructured ones.

Bpm’online Case Management helps in managing the unstructured processes, guiding the selection of the best path to achieve the needed results faster. It is also worth noting the drag’n’drop tools that enable users to quickly change stages and steps or add and remove elements effortlessly.

We cannot forget to mention multiple recognitions bpm’online received by industry analysts as well as the awards they have won. The software is used by thousands of customers making it one of the most sought-after BPM solutions.

There is no doubt, finding the best BPM software can be the game changer in your organization. You need one to remain competitive as well as to ensure all business processes are managed with little effort. Choose bpm’online today and give your employees a tool to be more productive.

Bpm’online was named a Leader in The Forrester Wave™:
CRM Suites for Midsize Organizations, 2016.
In addition, bpm’online has been recognized as a Strong Performer
in The Forrester Wave™: Sales Force Automation Solutions, 2017,
The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016;
and The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017
as well as included into The Forrester Wave™: Dynamic Case Management, Q1 2018.

Bpm’online has been named a Challenger in the Gartner Magic Quadrant for Sales Force Automation, 2017 and the Gartner Magic Quadrant for CRM Lead Management, 2017; recognized in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2017, 2016, 2015, included into the Gartner Magic Quadrant for Intelligent Business Process Management Suites, 2017 and Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, 2018.

Nucleus Research consecutively positioned bpm’online in the Leaders Quadrant of the Nucleus CRM Technology Value Matrix 1H 2018 for its unprecedented agility to modify processes on the fly.

Ovum, one of the leading global technology research and advisory firms worldwide, has Bpm’online named among the world’s top 10 CRM vendors in latest Ovum CRM Decision Matrix. Bpm’online has been recognized for its process-centric approach and intuitive platform.

CRM Magazine, the leading publication of the industry, named bpm’online the Leader in Enterprise CRM Suite and Midmarket CRM Suite categories of the CRM Market Awards 2017 by CRM Magazine. This is the third year in a row that bpm'online made it onto the leaderboard in Midmarket CRM Suite category, with impressive scores all around.

bpm’online has been honored as Gold Stevie® Award Winner for the Best Relationship Management Solution of the Year in the 11th Annual International Business Awards. Winners were selected from over 3,500 nominations.

In 2015 for the second time in a row bpm’online is selected as ISM Top 15 CRM Award winner by, ISM Inc., Customer-Centric Strategic Advisors. The company is positioned as a leader in the fast-paced CRM industry.

Bpm’online received a 2015 CRN® Enterprise App Award for its bpm’online mobile CRM application. Bpm’online’s mobile app was selected by a CRN editorial panel based on a combination of critical factors including functionality; suitability to task; ease of use; innovation; and potential value to solution providers, their customers and the market in general.

bpm’online is proud to be named the winner of the European IT & Software Excellence Awards 2013 - the pan-European awards event for IT, ISV and Telecoms channels.

Bpm’online named a CRM Watchlist 2016 winner among the top global CRM vendors.

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