Leading analysts suggest that the worldwide software as a service (SaaS) market will grow at an astounding yearly growth rate of 20.2%. This means it will be growing from $18.2 billion in 2012 to $45.6 billion in 2017. With that kind of growth expected, it is no wonder that many companies are rebranding anything that makes sense “as a service” to get a piece of the pie.
What challenges do CRM Solution Providers face in the cloud era and what opportunities are there to help them build sustainable business?
Why Solution Providers must change their business model and their service offering to better align with evolving customer buying requirements?
How to drive sustainable revenue streams generated through SaaS transactions?