diligent technology & business consulting AG
diligent technology & business consulting AG is an international Business and IT-Consultancy firm with headquarters in Frankfurt/Germany and offices in Budapest and Milan, serving customers all over Europe.
Since we were founded in 2009, we have supported our clients in a range of important strategic and operational IT-projects – assisting them at all stages of their business, digital and IT transformation. With our expertise in Customer Relationship Management, we are helping clients designing and executing successful customer journey strategies to deliver a seamless and consistent customer experience. And our Business Intelligence Services help organizations to improve on decision making, reducing cost and identify new business opportunities.
We are growing steadily and currently have a team of 30 experts with backgrounds in information technology and business.
CRM services provided by diligent include:
- Process design – BPMN
- CRM implementation and customization
- CRM lifecycle management
- Custom extensions and system integration
- Customer support in German, Hungarian, Italian and English