bpm’online partners in Australia And Oceania

APD Group

Integrator

About the company

We’re a digital transformation business that seamlessly brings together strategy, technology & digital marketing, to create exceptional customer experiences that deliver profound value for our clients.

We define how our clients can innovate and then we execute processes and solutions cross-channel, whilst maintaining a single customer view to drive business growth.

Bpm’online is a key enabler of this vision for our clients.

Contact information

Stuart Oliver,
Head of Sales
Andrew Burgess,
Head of Group Technology
+61 3 8612 6888
soliver@apdgroup.com,
aburgess@apdgroup.com

Address

Australia
Sydney Office
35 Saunders St
Pyrmont
2009
New South Wales
Australia

Melbourne Office
Level 3, 485 Latrobe Street
Melbourne
3000
Victoria
Australia

Malaysia
Level 23-2, Menara 1MK,
1 Jalan Kiara, Mont Kiara,
50480 Kuala Lumpur,
Federal Territory of Kuala Lumpur
Malaysia

New Zealand
Level 1, 4 Newton Road
Grey Lynn
Auckland
New Zealand

Philippines
Unit 903 V Corporate Center
125 LP Leviste Street
Salcedo Village
Makati City 1227
Philippines

Singapore
The House of Eden
4 Robinson Road #08-01
048543
Singapore

Arinum Solutions Pty Limited

Integrator

About the company

Based in Sydney, Arinum is one of the leading providers of cutting edge customer experience solutions. Our dedicated team focuses on two principles, excellence and expertise in the fusion of customer experience with emerging technologies. We also have a proven track record in traditional CRM systems. We use a combination of packaged and customized solutions to create customer-focused applications for optimal outcomes.

Contact information

Mohammed Ali Abbas
+61 297 086 959
contact@arinum.com

Address

Corporate Office Suite 2, B1/101 Rookwood Road, Yagoona, NSW 2199 Australia

EngageSelect

Сonsultant

About the company

EngageSelect provides a niche CRM consulting service that matches small to medium sized businesses with best-of-breed CRM applications to help them to manage the complete customer journey and streamline business processes. The three step approach in the CRM discovery journey starts with building a vision how CRM can optimize processes and provide growth, by selecting the right CRM software that meets the specific needs and by supporting the CRM implementation process. The partnership with BPM'online aligns with our process-driven approach by enabling businesses to organize and streamline operations to gain a competitive advantage, improve customer experience and better engage with customers across different channels. The BPM’online pre-configured and agile Sales, Marketing and Service solutions now allow fast growing businesses to leverage from BPM + CRM capabilities, something that so far was only available for larger organisations.

Contact information

Adrienne Peeters
+61 410 442 350
adrienne@engageselect.com.au

Address

Melbourne, VIC 3204 Australia

My IT Matters

Integrator

About the company

My IT Matters offers a comprehensive range of Information Management and IT services designed to reduce costs, improve productivity and deliver efficiencies. We work closely with leading technology providers in assisting and guiding our clients to realise process improvements, efficiency gains and wherever possible, expense reduction. We operate on the understanding that by improving our clients business critical ‘Processes’, through the use of the right ‘Platforms (or products)’ and ensuring ‘Procurement’ is well priced we are adding value to their business and strengthening their market position.

In order to ensure our clients get nothing but the best project experience the team operates under a PRINCE2 management framework, driven by PRINCE2 Practitioners, irrespective of the size of the project. This places appropriate emphasis on outcome definition, continuous client communication and engagement to maximize on-time and on-budget performance.

Partnering with My IT Matters allows our clients to focus on running their business, not managing their IT.

Contact information

Scott Cooper
0407002004
scott@myitmatters.com.au

Address

L3, 12 Grice Avenue, Paradise Point 4216

QTECX SOLUTIONS

Integrator

About the company

QTECX Solutions is the first bpm'online certified partner in technical development category and a pioneer in technical implementations in Australasia region.

With multiple implementations under our belt, QTECX provides world-class consulting, implementation and integration services that enable you to execute your strategic initiatives for business growth. From simple configuration to creating complex business processes, and from code changes to external application integrations, QTECX is your one-stop solution provider.

We at QTECX engage with our clients from the beginning and work towards a defined goal, offering our consulting knowledge and technical expertise throughout the journey. Our team has global management and consulting experience with market leaders in Higher Education, Retail, Franchise, Insurance, Airlines, Telecommunications, and Banks & other Financial Institutions.

At QTECX, we love creating success stories for our clients.

Contact us today to discuss your need.

Contact information

Ammar Quettawala
+61 2 9708 6959
info@qtecx.com.au

Address

Suite 2, B1/101 Rookwood Road, Yagoona, NSW 2199 Australia

Smart CRM

Integrator

About the company

We are a project company and reseller for CRM packages. We include the package, Migrate Data and customise in accordance with your requirements.

Contact information

Michelle Van Dyk
+64 27 476 6158
SmartCRMnz@gmail.com

Address

66 B Nigel Road, Browns Bay, New Zealand

Smart Minds

Integrator

About the company

Smart Minds, a full-service IT solutions provider based in New Zealand, Australia and Netherlands works with customers of all sizes to improve operational efficiency, drive down costs and efficiently market business using the flexible Business Process Management software of bpm'online.

Contact information

Gyan Barik
+61 416 588 884
info@smartmindsworld.com

Address

8, Dalwood Street, Carseldine, QLD 4034 Australia

Web Design Magic

Integrator

About the company

Web Design Magic provides professional, powerful, reliable and robust CRM solutions to enable small, medium and large enterprises achieve their business objectives. We use tried and tested technology, comply with e-legislative requirements and underpin our delivery with great customer service.

Contact information

Daren Hawes
1 300 308 210
d.hawes@webdesignmagic.com.au

Address

Australia, Singapore and Hong Kong

Zero B.S.

Integrator

About the company

Zero B.S. is bpm’online’s integration partner in Australia.

Zero B.S. is a Sydney based consultancy focused on helping small and medium sized businesses become more efficient, scale and learn how to innovate their operations through agile practices and continuous improvement.

We work with clients who appreciate working in partnership. We love working alongside our clients to deliver their vision. We do this by understanding their mission, values, strategy and devising a CRM and BPM implementation plan that helps them get where they want to go.

 

Contact information

Alex Zarate
1300 235 019
alex.zarate@zerobs.com.au

Address

PO Box 572,
Revesby Heights, ,
NSW, 2212
Australia

CRM Online Australia Pty Ltd

Integrator

About the company

CRM Online was founded in 2006 with the goal of leveraging cloud technology to provide real value to Australian businesses in the form of streamlined CRM, business process automation and integration. Since that time, CRM Online has expanded its operation to cover Perth, Melbourne and Manila, and has provided numerous solutions to clients based in Australia, New Zealand, Singapore, Europe and the USA, winning recognition for their contribution to CRM in the form of a number of awards during that time.

Contact information

Glenn Richmond
+61 8 6166 8600
grichmond@crmonline.com.au

Address

Perth Office Unit 2. 12 Cowcher Place, Belmont, WA, 6104

Smart Minds ltd

Integrator

About the company

Smart Minds, a full-service IT solutions provider based in New Zealand, Australia and Netherlands works with customers of all sizes to improve operational efficiency, drive down costs and efficiently market business using the flexible Business Process Management software of bpm'online.

Contact information

Gyan Barik
+64 9 974 3285
gyan@smartminds.co.nz

Address

Level 1, Suite E3, 123 Ormiston Road, Botany Junction, Auckland 2016, New Zealand