All products that are built on the bpm'online platform are available in both On-Demand (SaaS) and On-Site models.
Depending on the company’s policy you can choose one of the following deployment options:
|user access via web interface to the system hosted on the servers of the certified service provider*.||using the application hosted on the in-house servers of the company (user access via web interface).|
|Benefits of on-demand
||Benefits of on-site
* Highly reliable datacenters provide access to bpm'online CRM round the clock.
The subscription for bpm'online CRM on-demand (using the application hosted on the servers of the certified data center) includes:
- Usage of the application.
- Updates to al new versions .
- Technical support.
The cost bpm'online CRM on-site (using the application hosted on the servers of the client) supposes onetime payment and includes:
- Lifetime license.
- Maintenance services for the first year after the purchase*:
- Delivery of bpm'online CRM new versions
- Resolving critical technical issues
*The purchase of maintenance services for the next years of bpm'online CRM usage is required and billed additionally on a yearly basis.
The cost of bpm'online CRM on-site doesn’t include technical support package.