Enterprise social network

Engage, collaborate and share information using the enterprise social network (ESN) feature in bpm’online real estate. ESN allows users in different departments, business units, and geographies to discuss deals and projects, share best practices, get answers, ‘like’ or comment on posts, thus increasing employee engagement and productivity.
Enterprise social network

Communication panel

Make calls and receive messages directly in the system using the Communication panel. When handling a call bpm’online real estate will automatically display customer profile so you can access critical data in real time and make communication more efficient. The system also allows you to set up a Quick Dial panel or search contacts for outgoing calls
Communication panel

Tasks and calendar

Plan your work, tasks, meetings and schedule showings using the calendar within bpm’online real estate. Create personal or group tasks linked to contacts, opportunities or documents. Synchronize your tasks and calendar with Google Calendar and Microsoft Exchange. Get notifications and reminders in a notification panel.
Tasks and calendar

Email

Manage email from all your email boxes in a single unified environment – bpm’online real estate. Each email can be linked to the relevant account, request, listing, opportunity or other object. Integration with MS Exchange and Google enables to merge all your email boxes and keep track of the correspondence in bpm’online real estate.
Email

Calls

Make and receive calls right from the system, keep a complete record of your callers history, track key performance indicators and monitor agents efficiency.
Calls

Analytics

Keep track of day-to-day operations and overall business performance with bpm’online real estate. Analyze agents’ productivity based on their tasks, emails and phone calls. All dashboards are easily customizable and track important indicators, such as the average number of activities per day or the number of showings compared to the previous period, and other.
Analytics