Insights

Artificial intelligence (AI) and machine learning are the means to injecting intelligence into sales processes and testing BPM capabilities to their limits. Over 70% of owners and executives said that to "better leverage big data and analytics in business decision making" would be a high or critical priority over the next 12 months. The challenge for process-focused organizations is how to adopt and harness this tremendous potential of AI and uncover all the powerful capabilities that machine learning provides for sales teams.

 

Today, with more than 6 billion connected devices and over 2.5 quintillion bytes of data created every day, a data-saturated world offers immense opportunities for organizations that know how to put this data to use by structuring it in the right way. This is where artificial intelligence (AI) comes into the game. Download this eBook and explore why artificial intelligence (AI) is a game-changer for organizations and what intelligent tools will help sales teams sell more.
Today, many organizations are put-off from moving from their cumbersome legacy system to next-gen cloud SFA solutions because this process is considered too be complex, time-consuming and costly. At the same time, recent surveys reveal that the right SFA software: increases deal closure by 30%; reduces sales cycle by 18% and increases revenue by 41%. We have outlined the top tips on how to ensure painless transition from the legacy system to a new SFA solution. Download the eBook:

Bpm'online, whose process-driven CRM for marketing, sales and service helps thousands of organizations win more customers, has been included in Gartner Magic Quadrant for Sales Force Automation, 2016 (1) based on its completeness of vision and ability to execute. According to the report, bpm’online received high scores for core Sales Force Automation (SFA) functions and its ease of configuration and modification. Sales Force Automation is a fundamental technology of how companies execute their business processes.

Establishing a collaborative environment between marketing and sales teams is imperative, as companies with aligned departments enjoyed 38% higher sales win rates. Additional research reveals when marketing and sales are coordinated, companies become 67% better at closing deals. Download our practical eBook and explore the best tips for aligning your marketing and sales teams in order to achieve sustainable business growth.
The studies have shown that 67% of sales reps don't attain their individual quota. Selling has evolved enormously in the past decades, transforming to a new level of art and science. In order to succeed and increase revenue, you have to use innovative technology built to add intelligence to the key sales activities. Download our eBook and explore the best tips to help sales reps make the most of their pipelines adding intelligence to their sales force automation.
It's important for every sales organization to create a formalized sales process that becomes an internal blueprint with a set of well-thought-out actions from lead qualification to deal closure. However, sales representatives are facing various challenges on every stage of the pipeline. For instance, only 56% of sales reps can access key decision makers and 24% of sales reps perform a win / loss analysis. Download our eBook and learn the most useful tips for building integrated sales processes to increase win rates and revenue.

Master the art of B2B selling

Category: 
Best practices

When it comes to selling to businesses, it’s a completely different game than selling to consumers. It requires a specialized set of skills and strategies that cannot be copied from consumer sales. To hit the right buttons B2B sellers are using not only different techniques compared to their B2C colleagues, the entire process for them is different. In theory the steps in a business-to-business selling process include understanding business needs of the prospective customer developing a personalized approach that would eventually lead to a closed sale.

With over one trillion dollars spent annually on sales teams, maximizing sales productivity is a critical goal for every enterprise. Savvy sales leaders know that real sales success is achieved only when the classic pillars - people, processes and technology – are well aligned and efficient. Learn how to achieve the most ambitious sales goals and dramatically improve overall business metrics and revenue with our newest eBook disclosing life hacks of mastering business to business selling.
Sales is a numbers game. Having the benchmarks to measure performance makes companies better equipped for today’s new selling environment. In addition, a process-driven sales automation tool can help manage sales metrics to achieve the heightened win rates every company seeks. There is no magic or quick fix to improve your sales metrics — it takes careful analysis and a clear understanding of important factors. Tracking the metrics outlined in this eBook will help you create a dynamic and responsive sales process so you can improve your results and reach your sales goals.

Recent studies demonstrate that aligned organizations achieve an average of 32% annual revenue growth while less aligned companies report an average of 7% decline in revenue. Savvy businesses, in response to the changing model of customer behavior, are eliminating the boundaries between customer facing departments for a smooth customer experience. However, in some cases an intersection of marketing, sales, and service units faces a number of barriers that have to be considered when going through the alignment process.

By linking marketing, sales and service your company can find new ways to use its current resources to boost lead generation efforts, move pipeline and enhance service management while excelling overall customer experience. Take a look at how blending your processes into a single driving machine ensures consistent improvements of your business metrics.

CRM is essential to achieve a successful and thriving business. A good CRM application can help you track all interactions between your company and its customers and can assist you in developing an ongoing relationship with your clients, even after that first point of sale.

Real Estate market is rapidly expanding and evolving. Modern business environment creates new opportunities. However, in order to stay competitive, real estate professionals have to take new approaches leveraging techniques and technologies available nowadays. Business-savvy realtors are looking for the ways to beat the competition and stay ahead of the game. Let’s take a look at some of them.

Real Estate industry experts report that only 10% of the real estate website visitors are ready to make a deal within the next 6 months. But what’s about the other 90% of leads? How to acquire and retain profitable customer relationships in real estate and why is automating routine operations so important for real estate agents?
Download our eBook to learn how automating routine operations helps agents and brokers to close more deals.

Commonly defined, a sales process is a systematic, repeatable series of steps that map out and track interaction with sales leads from the point of initial communication through closing the deal. In the digital era, the concept, however, underwent certain makeovers with rooting the processes directly to the business operations. Let's take a closer look at what sales process means for your organization and measures to ensure sales operations success.

It is commonly accepted that aligning your sales operations with an integral sales process improves productivity and performance. Practically, however, not many companies have a clear vision of how a coherent sales process should look like.
Download our new eBook to discover how a properly defined sales process can help you improve sales performance and close more deals!

bpm'online CRM - Efficient Sales Management

Category: 
Product overview

Watch this video to learn how to improve sales productivity and increase win rates by keeping all necessary business data consolidated in a single transparent sales pipeline and optimizing existing sales processes. Bpm'online CRM allows driving greater response to your marketing campaigns, more closed deals, and top-notch customer service.

How CRM makes managing your pipeline easier

Category: 
Best practices

It is commonly accepted that CRM software is used by businesses to improve customer experience and build long-lasting relationships with clients. One of the major areas in which CRM can please your customers while increasing your company’s profits is through assisting the sales force in managing sales pipeline.

6 Strategies For Better Sales

Category: 
Thought leadership

Successful selling is not about luck, it’s about seizing and managing opportunities to achieve the desired outcome. Once you get your processes right, the sales team will win.

The role and potential of proper customer data management for CRM strategy is huge. Failure to utilize customer data in the right way can lead to a break-down in the sales, marketing and service cycle. This is where having rich customer data will help provide outstanding customer experience.

Customer experience is on the lime light. Nowadays companies really want to speak the same language with their clients realizing all benefits of that. So what does “speaking your customer’s language” actually mean?

Every manager would like to implement best practices inside their own organization. Try to search for best practices inside your company even if you are not #1 yet. You and your colleagues do have the unique knowledge and “know-hows”.