Case management

Take advantage of Dynamic Case Management (DCM) to more flexibly manage unstructured, "untamed" processes. DCM offers adaptable, context-based patterns that enable users to dynamically select the best path and set of activities to achieve more successful, optimized outcomes. Thanks to easy system customization and Dynamic Case Management approach, you can even automate unstructured processes. The unique synergy of Business Process Management and Case Management provide a new level of agility to streamline key business operations at your organization.

Case designer

With bpm’online’s user-friendly interface, you don’t need to be a technical specialist to manage cases. Add key process stages and possible steps on each stage – and the process is ready to go. Using drag-n-drop tools, it’s easy to change the sequence of process stages as well as move steps between different stages.

Case designer

Case engine

Bpm’online studio features an engaging action-driven interface that helps users stay focused on critical information and suggests the next steps needed for the best outcomes.

Case engine

Case analytics

Get consolidated real-time analytics on case execution to make data-backed decisions on how to optimize cases and achieve the positive results faster.