Transportation and logistics
Bpm’online offers a vertical specific solution to nimbly manage interactions with customer, streamline critical business operations, improve efficiency of the transportation processes and reduce manual work for your frontline staff.
Transportation and logistics companies will benefit from transparency and flexibility of bpm’online CRM solution enabling requests and transportation management, online vehicles tracking, template routes creation and high-end customer service management.
A comprehensive CRM database allows building a 360-degree view of all customer interactions in one place:
Bpm'online offers a set of tools to create the best customer experience using routes planning techniques:
Bring customer requests handling to a new level with bpm’online:
Save your time and boost your efficiency with comprehensive analytical tools:
Implement a scalable system to automate company’s service processes:
Drive more sales by fostering agile sales planning processes: Corporate sales business process automation (from first contact to deal closure):