Bpm’online offers telecom companies tools to engage customers across all communication channels, obtain a 360-degree customer view, forecast and increase sales, lower customer churn, boost agents’ productivity and meet customer demands in the digital era.
With its comprehensive CRM, bpm’online provides an ultimate opportunity for telecommunication companies that are looking to integrate disparate technologies and fragmented systems into one coherent solution to deliver more cohesive and personalized omnichannel customer experiences.
A comprehensive CRM database allows for keeping a complete history of all customer interactions in one place.
Easily manage the whole sales and order process with in bpm’online CRM for telecoms.
Leverage bpm’online CRM for telecoms to increase revenue from networks, services and applications.
Easily manage a whole set of contracts, invoices, policies and other documents.
Provide personalized service with an accurate and complete view of your customers across all channels.
Automate every step of your marketing campaign and estimate ROI.