Business Process
Management System

BPM software with out-of-the-box processes
for service, sales and marketing

Try bpm’online to learn how it can help streamline customer-facing processes

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Bpm’online offers award-winning BPM software that streamlines customer-facing processes and improves operational efficiency

BPM platform

Bpm’online products are backed by a robust business process management platform. Processes of any complexity, branched or parallel, can be modeled and run in bpm’online. The platform provides a wide range of technological benefits including open configuration, agile deployment options and easy customization.

BPM platform
BPM engine

BPM engine

The core of the bpm’online platform is our award winning BPM engine. It provides all the necessary tools for the full cycle of process management: design, execution, monitoring and analysis. Our innovative BPM engine supports runtime process
evolution – modification of running processes. This makes process modification and testing possible on the fly and in the cloud. Out-of-the-box business processes make it easy for companies to jump start adoption of the system and implement industry best practices.

BPM designer

Bpm’online’s visual process designer is a WYSIWYG tool that enables users to easily create, modify and optimize processes of any complexity. BPMN, the most widely used business process notation in the world, guarantees that process diagrams are easy to understand and customize. Processes are designed using preconfigured elements to create activities, work with pages, process data and invoke external services.

BPM designer

Bpm’online delivers end-to-end processes to manage a complete customer journey

Multichannel marketing software for demand generation excellence.

Sales force automation to manage the complete sales cycle — from lead to repeat sales.

Innovative customer service tools to deliver an exceptional customer experience.

Automate your marketing, sales and service processes with bpm’online!

Sophisticated BPM platform

Gain the agility to change processes faster than ever

Bpm’online products are backed by a robust business process management platform. Changing processes in bpm’online is easy – you don’t need to be a technology specialist and there is no coding. Bpm’online offers the agility to continually test, modify, and improve processes to stay competitive in the new business environment.

Business Process Management + out-of-the-box processes
bpm'online has engaging interface and a social look

Align marketing, sales and service on a single BPM platform

Bpm’online offers three products on one platform to connect the dots between marketing, sales and service. The system delivers end-to-end processes to manage the complete customer journey – from lead to order to continued customer service excellence.

We create best-of-breed technologies for business process management

Bpm’online is a premium vendor of process-driven software for sales, marketing and service automation. The beauty and core value of bpm’online products is the agility to continuously test, optimize and change processes faster than ever. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant.

Bpm’online has been widely recognized by key industry analysts, including Gartner, Forrester, Nucleus Research, Ovum, ISM and received multiple prestigious awards.

Ready to get started? Bpm’online offers a number of various editions and pricing, which allows you to select the edition that best fits your business model.

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