Accelerate business processes of any complexity and easily build applications for your specific business needs with bpm’online studio
Empower your organization with an intelligent low-code platform to accelerate ongoing transformation and win the battle for a digitally native customer
Automate any internal processes – from document approval to collaboration on complex projects involving multiple teams. Bpm’online provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of bpm’online’s process designer and process library to accelerate results and achieve desired business outcomes faster. Keep track of any process execution metrics identifying and eliminating bottlenecks in your processes with easy-to-use tools for process monitoring and analytics.
Bpm’online’s intelligent business process software enables its users to take advantage of Dynamic Case Management (DCM) to more flexibly manage unstructured processes. Dynamically select the best path and set of activities to achieve more successful, optimized outcomes with DCM’s adaptable, context-based patterns. With no technical background, easily manage cases with drag-n-drop tools adding process stages and steps when required. Get consolidated real-time analytics on case execution to make data-backed decisions.
Bpm’online platform enables users to jump start using the system while providing unlimited possibilities for application customization and configuration. With section wizard, users can create new sections and edit the existing ones. Bpm’online platform offers tools to enable users easily change the business-logic of the system as well as customize dashboards to analyze and optimize company’s performance in real-time mode. For even higher productivity, users can also extend the functionality of the platform by integrating bpm’online with various popular applications.
Off-the-shelf tools allow users to solve various business tasks – from managing employee profiles and unifying all customer data in a single informational environment to streamlining omnichannel communication with clients. System allows users to efficiently manage the company’s organizational structure as well as plan work, tasks and meetings with bpm’online’s calendar, and communicate with team and customers directly.
Being a process management app, bpm’online helps users to get access to all necessary data and features on the go in a few clicks. Bpm’online mobile app can be used as a remote workplace with instant access to customer data, calendar, mobile feed, dashboards and analytics. Users can easily customize pages on the mobile version of the system using mobile application wizard. Mobile app can be installed on mobile devices with Android, iOS or Windows Phone OS.
Bpm’online ensures data protection and multilevel security from unauthorized access. Users can easily administer access rights: grant or deny access to individual records or groups of records, and specify which sections are available to certain user roles. Using Active Directory credentials users do not need to remember different usernames and passwords, and the system administrator does not need to manually add new employees’ profiles to access the system.
Bpm’online was named a Leader in The Forrester Wave™:
CRM Suites for Midsize Organizations, 2016.
In addition, bpm’online has been recognized as a Strong Performer
in The Forrester Wave™: Sales Force Automation Solutions, 2017,
The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016;
The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017
and The Forrester Wave™: Dynamic Case Management, Q1 2018.
Bpm’online has been named a Challenger in the Gartner Magic Quadrant for Sales Force Automation, 2018, 2017, 2016 and the Gartner Magic Quadrant for CRM Lead Management, 2017, 2016; recognized in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2018, 2017, 2016, 2015, included into the Gartner Magic Quadrant for Intelligent Business Process Management Suites, 2017 and Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, 2018.
Nucleus Research consecutively positioned bpm’online in the Leaders Quadrant of the Nucleus CRM Technology Value Matrix 1H 2018 for its unprecedented agility to modify processes on the fly.
Ovum, one of the leading global technology research and advisory firms worldwide, has Bpm’online named among the world’s top 10 CRM vendors in latest Ovum CRM Decision Matrix. Bpm’online has been recognized for its process-centric approach and intuitive platform.
CRM Magazine, the leading publication of the industry, named bpm’online the Leader in Enterprise CRM Suite and Midmarket CRM Suite categories of the CRM Market Awards 2017 by CRM Magazine. This is the third year in a row that bpm'online made it onto the leaderboard in Midmarket CRM Suite category, with impressive scores all around.
bpm’online has been honored as Gold Stevie® Award Winner for the Best Relationship Management Solution of the Year in the 11th Annual International Business Awards. Winners were selected from over 3,500 nominations.
In 2015 for the second time in a row bpm’online is selected as ISM Top 15 CRM Award winner by, ISM Inc., Customer-Centric Strategic Advisors. The company is positioned as a leader in the fast-paced CRM industry.
Bpm’online received a 2015 CRN® Enterprise App Award for its bpm’online mobile CRM application. Bpm’online’s mobile app was selected by a CRN editorial panel based on a combination of critical factors including functionality; suitability to task; ease of use; innovation; and potential value to solution providers, their customers and the market in general.
Bpm’online has been named a Leader in CRM Software and Business Process Management Grid® Reports by G2 Crowd, Summer 2018.
Bpm’online named a CRM Watchlist 2016 winner among the top global CRM vendors.
– Cloud and On-site
per user / month