Retail and corporate bank sales and marketing automation; bank front-office and contact center management; lending processes automation – from application to loan origination; debt collection.Learn more
Bpm’online was recognized in Gartner’s 2017 Magic Quadrant for the CRM Customer Engagement Center, 2016 Magic Quadrant for Sales Force Automation and included in Gartner’s 2016 Magic Quadrant for CRM Lead Management.
Bpm’online was named a Leader in The Forrester Wave™: CRM Suites for Midsize Organizations, 2016. In addition, bpm’online has been recognized as a Strong Performer in The Forrester Wave™: Sales Force Automation Solutions, 2017 and The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017.
Automating retail loyalty programs of any complexity, managing marketing campaigns, and analyzing campaign efficiency; customer journey management in B2C.Learn more
Efficient communication with subscribers across all channels, physical inventory management, project management; service and telemarketing contact centers automation; order management.Learn more
Manufacturing, wholesale and distribution
Manage distribution through multiple sales channels: direct and channel sales, e-commerce, field sales and POS; order management; product catalogue management.Learn more
Field force management, segmentation and targeting, key account management, cycle activities, sales management, closed loop marketing.Learn more
Tools for commercial and residential real estate companies to manage every step of customer interactions from leads to transactions, including listings management, request to listing matching, property search and mapping, MLS integration, deal management, transaction management.Learn more
Boost operational efficiency, provide exceptional level of service to citizens, centralize data and increase transparency with bpm’online’s process-driven CRM for government.