Webinar. Using BPMonline CRM to Streamline Customer-Related Processes

Tuesday, October 18, 2011
Webinars

Facing the new business environment, companies must change the ways they manage customer relationships and build their processes. Business process management continues to grow in popularity because it offers significant advantages to improve business performance.

BPMonline CRM is an innovative solution that combines both business process management (BPM) and customer relationship management (CRM).
Join us for a one-hour webinar where we will show you the keys to identifying, acquiring and retaining customers. This presentation will discuss:

  • How to easily manage your customers throughout the lifecycle
  • Best practices for managing sales:
    • How to easily manage your customers throughout the lifecycle
    • Best practices for managing sales:
      • Forecasting income
      • Estimating probability
      • Tracking efficiency via pipeline
    • Tips to improve performance with help of our tools:
      • Sales Home and Dashboard
      • Automated processes, etc.
    • Marketing campaign management
    • Time management
    • Analytical tools:
      • Dashboards
      • Reports
      • Diagrams

    This webinar will take place Tuesday, October 18

    4:00 pm, British Summer Time (London, GMT+01:00)

    12:00 pm, Eastern Daylight Time (New York, GMT-04:00)