Bpm’online named a leader in Midmarket CRM and Sales Force Automation categories by CRM Magazine
Bpm'online, whose process-driven CRM for marketing, sales and service helps over 6,500 organizations win more customers, was named a Leader in the 2016 CRM Market Awards by CRM Magazine in two categories: Sales Force Automation and Midmarket CRM Suite.
This is the second year in a row that bpm'online made it onto the leaderboard in the Midmarket CRM Suite and the Sales Force Automation categories, with impressive scores all around.
The panel of judges for the CRM Market Awards, which includes top CRM industry’s leading analysts, consultants and thought leaders, recognizes key players in the fast-growing CRM space that are best responding to the needs of their customers. The overall award rating is based on a composite score of company’s revenue and analyst ratings for the depth of functionality deployment costs, customer satisfaction, and company’s direction.
According to the CRM Market Awards’ research, companies large and small are looking for a CRM system that is affordable, valuable, and easy to use. Backed by a robust business process management platform, bpm’online aligns marketing, sales and service on a single platform, delivering end-to-end processes to manage a complete customer journey. Extended process management capabilities of the system deliver the agility to change processes faster than ever. Bpm’online offers intelligent business processes to drive the best results in highly competitive business environments.
Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. In addition, bpm'online maintains a strong reputation for cost effectiveness and scored the highest of all vendors in that area.
“Bpm’online continues to shift the CRM market with its top-notch products, helping more and more businesses grow faster by putting customers at the center of their business," said Katherine Kostereva, CEO and Managing Partner at bpm’online.“ Today’s organizations need intelligent CRM solutions to effectively engage with their prospects and clients, communicate with their partners, and streamline collaboration across departments. Bpm’online solutions empowered with an underlying BPM engine and intelligent business processes can deliver on this goals while providing necessary tools to connect the dots between marketing, sales and service. Our recognition in this year’s CRM Market Leaders Awards is yet more evidence of the high value our process-driven agile solutions for marketing, sales and service bring in today’s ever-changing business environment.”
About CRM Magazine
CRM magazine is the leading publication of the customer relationship management industry, covering sales, marketing, customer service, and strategy. The magazine also administers and hosts the annual CRM Evolution conference. Each of these properties is designed to serve customer-centric business initiatives, and leaders who recognize CRM as a key strategy for creating enhanced customer value in any industry.
For more information, visit: www.destinationcrm.com