Bpm’online and Amdocs launch global strategic partnership

Wednesday, March 22, 2017
News

BOSTON, MA, and ST. LOUIS, MO — March 22, 2017 — Bpm'online, whose process-driven CRM for marketing, sales and service helps thousands of organizations win more customers, and Amdocs (NASDAQ: DOX), the leading provider of digital customer experience solutions, today announced a strategic partnership to launch new solutions that connect bpm’online and Amdocs platforms. The partnership will include the integration of bpm’online’s process-driven CRM with the best-in-class Amdocs’ solutions for BSS, OSS, network control, optimization and network functions virtualization, and will allow companies to deliver excellent experiences, while improving productivity.

Bpm’online is a global provider of top-notch process-driven CRM powered by advanced BPM technologies. The company was named a Leader in The Forrester WaveTM: CRM Suites, 2016 and was also recognized by Gartner, Ovum, Nucleus, etc. For more than 30 years, Amdocs solutions have accelerated business value for its customers by simplifying business complexity, reducing costs and delivering a world-class customer experience. 

This partnership will enhance both companies’ ability to help clients across many industry segments better manage their marketing, sales and service and better engage with digital customers across touch points. Thus, both companies are committed to expanding collaboration and product integration to provide added value to customers.

 

About bpm'online

Bpm'online is a global provider of process-driven CRM for marketing, sales and service. The beauty and the core value of bpm'online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Users love bpm'online's engaging interface with a social look and feel, free from redundant information to keep them focused on what's relevant. Today, the company serves thousands of customers worldwide.
For more information, visit: www.bpmonline.com.

About Amdocs

Amdocs is the market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control, optimization and network functions virtualization, coupled with professional and managed services, have accelerated business value for its customers by simplifying business complexity, reducing costs and delivering a world-class customer experience. 
Amdocs and its 25,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.7 billion in fiscal 2016.
Amdocs: Embrace Challenge, Experience Success. 
For more information, visit: www.amdocs.com.