Why bpm'online BPMS Software is the best?
Knowledge base is an online library that stores articles, scripts, guidelines for new employees, document templates, presentations, answers to frequently asked questions, and any other useful materials. The knowledge base takes on features of social networks — users can like posts and share ideas and comments. This helps other users to quickly and easily find the most popular presentation or the most useful answer.
Visual content designer
Create eye-catching email templates for your bulk email campaigns using the built-in content designer. The system offers a set of ready-to-use content blocks to enable the design of your templates in WYSIWYG mode and a library of ready-to-use templates.. Just add your company logo and the template is ready to be sent. Save the customized template or upload your own for your next email campaign.
Manage your daily tasks more effectively using a pre-configured single window interface. Agent home allows agents to easily manage request queues, perform bulk communications, share the information via ESN and monitor their own performance in a single window interface.