What is CRM case study?
CRM case study shows the results and profit of a CRM system implementation for a definite period of time. With its help, one can analyse how successful CRM usage is and if the business can benefit from it.
Boost your marketing, sales and service performance with bpm’online!
Intelligent data enrichment
Manage your CRM data faster and with minimal effort through the use of automatic smart data enrichment. Bpm’online’s CRM data scientist will swiftly identify email addresses, phone numbers, social media profiles and other valuable information about a company from open sources. With this intelligent tool, bpm’online users get the most complete and up-to-date customer data with no additional effort.
Business process management
Automate any internal processes – from document approval to collaboration on complex projects involving multiple teams. Bpm’online provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of the best industry practices to ensure the maximum efficiency of business process management at your organization.
Manage all opportunities in bpm’online sales using the out-of-the-box business process. Define tactics for each opportunity, identify key decision makers, track competitors, analyze their strengths and weaknesses. Generate sales forecasts taking into account client’s budget, opportunity stage and probability.