What possibilities does retail store management app provide?
With bpm’online’s store management app, a businessman can gain a single view of customers across channels and their purchase history. It is a perfect solution for managing rewards cards and processing rules, develop marketing campaigns, and analyze marketing activities efficiency.
Boost your marketing, sales and service performance with bpm’online!
Efficient customer data management
- Capturing robust customer data, such as purchase histories, profiles, wish lists, loyalty program information
- Check lead profile accuracy and search for duplicate leads.
- Tracking and analyzing customer interests and buying behavior
- Efficient customer segmentation
Coordinated loyalty and reward programs
- Managing reward mechanics: creating processing rules (accruals and withdrawals) for different types of reward campaigns, capabilities to apply reward rules to specific products and customer segments
- Running collaboration programs for different brands
- Managing various types of loyalty / reward campaigns: spend programs, point programs, discount programs, coupons, tiered, gift programs, etc